Originating a Loan
Every way a deal gets into LendingWise, and the handful of things to get right in the first hour.
Back-office staff, branches, loan officers, brokers and borrowers can all start a loan. However it arrives, it becomes the same thing: a loan file.
Five ways a deal gets in
| Channel | How it works | Best for |
|---|---|---|
| Web forms | A borrower or broker completes your Quick App or Full App on your site or a link. | Volume — nobody types anything on your side. |
| Quote App | A borrower prices a scenario on your website, picks a loan option, and the file is created. See Using the Quote App. | Rate-shopping borrowers. |
| Lead posting API | Your CRM, website or a lead vendor posts the deal in. See Lead Posting. | A continuing feed from another system. |
| Bulk import | Upload a spreadsheet (XLSX or CSV, up to 2,500 records), map columns, check, then push. Manager access. | A one-off migration. |
| By hand | A logged-in user opens a new Quick App or Full App. | A deal that arrived by phone. |
Use branch, broker and loan officer linksEvery branch has its own Quick App and Full App, and so does every broker and loan officer. A deal arriving through someone's own link is attributed to them automatically. See Web Forms & Logins.
Quick App and Full App are one form
The Quick App shows the fields you flagged as Quick App fields; the Full App shows the complete application. A file started from a Quick App is a full loan file — move to the Full App and keep going, with no re-entry. Which fields appear, and which are required, is set in Form Fields & Custom Fields.
The first hour on a new file
- Set the loan program. Fields, required documents, workflow and guideline warnings all follow from it.
- Set the status honestly. Status drives your pipeline, automation and reporting.
- Check ownership — branch, loan officer, broker.
- Confirm the property address. Almost every third-party order keys off it.
- Send the required-document request the program produced.
Imports and posted leads behave differentlyA posted lead creates a real file and fires your automation immediately. An imported record does not trigger the automations a web-form lead would — check a few imported files for missing follow-up tasks.
TIPCreate a test loan with your own e-mail as the borrower, so you receive the borrower e-mails and see the borrower experience yourself.
Live guided origination tourStart a self-guided tour of loan origination.
Full detail: in LendingWise, open Loan Origination → User Guide → Intake & Origination.
Updated 17 days ago