Required Docs
Tell the platform which documents each kind of deal needs, so every file's checklist builds itself and the chasing happens automatically.
Platform Settings → Required Docs (Manager role) is where you define the documents each deal needs. A well-built list is one of the highest-return settings in the system: borrowers aren't asked for documents that don't apply, and nothing is missed at closing.
Where a file's checklist comes from
- Your company templates: documents configured here, applied automatically to every file that matches their conditions.
- Documents added to one file: anything a processor adds on a single loan's Docs tab, including ad hoc documents for a one-off request.
The two lists are merged and deduplicated by document name.
Conditions: ask only for what applies
A document can apply to every deal or only to some.
- Yes/no conditions: rehab-related, co-borrower, non-US citizen, blanket / cross-collateral.
- Match a value: loan program, transaction type, property type, occupancy, property state, borrower type, entity type and state, credit score, branch, file status and sub-status.
Conditioning on status lets the checklist grow as the deal progresses. Closing documents appear when the file reaches closing, not at application.
Setting up each document
- A category, so the checklist groups sensibly
- Who can upload it: borrower, broker or staff only
- A reference file or link, such as a blank form or your rehab budget template
- Its conditions
Document statuses (requested → received → approved, renamable) drive completion counts, pipeline filters and automated reminders. Each document on a file can also carry its own conditions, each with an owner and a status (open, pending review, waiver requested, waived, cleared), so underwriters can clear them without a side spreadsheet.
Web form documentsTo choose which documents borrowers are asked for right after the Quick App or Full App, use the branch profile → Required Docs.
AI Document Review
Ask to enableContact your Customer Success Manager or [email protected] to activate the AI Agent on your account.
The AI Agent reviews each upload and marks it Pass, Fail or Human Review, with its reasoning. It comes with built-in checks for each document type; you add your own rules in plain English. Turn it on per document under AI Settings in the document's edit window, and test it on sample files before switching on automatic review.
Borrower profile documents are configured separately, so a repeat borrower isn't asked for the same entity paperwork on every loan.
Full detail: in LendingWise, open Loan Origination → User Guide → Required Docs & Document Statuses.
Updated 1 day ago