Data Management, Security & Privacy

We take data management & privacy seriously by aligning with all SOC 2 standards. We know that our platform holds sensitive, proprietary data that belongs to you & your borrowers. Please review our privacy policy & standard terms & conditions.

Docs – Where Stored, Security, Backup Process

Data Collection Details / Security – all data is transferred from the users/clients to our AWS EC2 servers using SSL V3 RSA encryption. Absolutely no data is transmitted unsecured. All servers that make up TheLoanPost / LendingWise are configured with active firewalls, antivirus, and are monitored for peculiar behavior. All servers and databases are utilizing encryption.

Backups -
Supporting documents backup is handled by a weekly backup process. Database backups occur 3x a day throughout the day.

Disaster Recovery -

We have daily server snapshots for all servers so in the event of failure we can spin up a snapshot in our AWS network in minutes, reassign the original failed server IP and it assumes the role of the failed machine right away. Database snapshots are recoverable in about 15 minutes and as the snapshots are taken 3 times a day every day, data loss should be minimal should that ever occur and need to be invoked. Uploaded files storage is backed up for long term storage.